FAQ

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GENERAL ENQUIRY

Yes, we have a hassle-free return and exchange policy for products that do not meet your expectations. Please review our delivery and exchange policy on our website for detailed instructions on how to process returns and exchanges. If you have any further questions or require assistance with a return or exchange, our customer support team is here to help.

Our website provides detailed specifications and compatibility information for each hardware accessory listed. Additionally, our customer support team is available to assist you in determining the best options for your specific needs. Feel free to reach out to us with any compatibility questions.

PRODUCT

If a product is out of stock, you can sign up for notifications to be alerted when it becomes available again. Alternatively, you can contact our customer support team for assistance with stock availability inquiries or to explore alternative options.

If you have questions about a particular product, such as dimensions, materials, or compatibility, you can find detailed information on our product pages. Additionally, our customer support team is available to provide assistance and answer any inquiries you may have. You can reach out to us via email, phone, or live chat for prompt and personalized assistance with product inquiries.

ONLINE ORDERING

The estimated delivery time for online orders depends on various factors, including your location, shipping method selected, and product availability. Typically, orders are processed and shipped within 2 business days, and delivery times vary based on the shipping option chosen during checkout. For more precise delivery estimates or expedited shipping options, please contact our customer support team for assistance.

Yes, once your order is processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery and estimated arrival time. If you encounter any issues with tracking your order or have questions about its status, our customer support team is available to assist you.

We accept various payment methods, including credit/debit cards and PayNow bank transfers. Our checkout process is secure and user-friendly, ensuring a hassle-free payment experience. If you have any questions or encounter issues during the payment process, please don't hesitate to contact our customer support team for assistance.